Showing posts with label map. Show all posts
Showing posts with label map. Show all posts

Tuesday, 18 May 2010

Tool 3: A rough diamond; map to design WITH older people



by Paul, Daksha and Tim (support by Jonas)

Download HERE the 'Rough diamond' map to design services with older people


10 Principles:
Engage with others as you wish to be engaged yourself


  1. Keep involvement open
  2. Base policy on evidence or examples
  3. Be transparant and honest
  4. Be aware of political considerations
  5. Ensure sustainability (for the life of the project)
  6. Join up consultation
  7. Work with people who reflect a wider group (not just themselves)
  8. Encourage people to take responsability
  9. Work iterative and test
  10. Make decisions with all people involved

Tool 4: Landscape of engagement


by Barry, Noreen, June (support from Joseph)

Download HERE the landscape of engagement diagram
Download HERE the profile prompt sheet

Tuesday, 20 April 2010

Tool 4: Map to participation




by Alex, Barry, June, Noreen, Daksha

Title: Map to participation
What it's for: to get hard to reach groups to participate more actively in the work we do
What it is: this is a planning tool for an engagement process, showing methods and building blocks on different levels of participation and the barriers to cirumvent
How it works: we want to move a specific hard to reach group (orange post-it) towards active participation (center of the map). On each level, you pick out building blocks (green) and methods (yellow) to help doing that. On each level you also identify barriers (pink) and look at ways to circumvent them before you get to them.

More about this tool:
For each specific group there are a number of steps or building blocks (green post-its). For example, on the first level something has to be going on to make sure we know what they want.

But there are also barriers (pink post-its) that could hit and cause people to fall back. A group might have a transition problem so they don't understand what we're telling them.

On a higher level, we can use building blocks such as incentivising or linking them with other groups. A barrier on that level might be that we have to high expectations of them they might want to stop there.

Some of the methods (yellow post-its) are good examples of our own work, e.g. making sure not to use branding of the council if that puts people off with a trust issue.